Charges

(All of our rates are inclusive of GST)

 

Service Call Charges

Service call – Canberra (Main Suburbs), Googong, Queanbeyan, Sutton and Tharwa

$180.00 (includes 30 minutes labour)

$150.00 if you hold a Pension or Health Care Card (includes 30 minutes labour)

 

Rural Service Call Charges

Service call – Bywong, Royalla, Wallaroo, Wamboin
$225.00 (includes 30 minutes labour)

Service Call – Jeir, Springrange, and Gundaroo

$239.00 (includes 30 minutes labour)

Service Call – Bungendore, Nanima and Murrumbateman

$266.00 (includes 30 minutes labour)

Service Call – Burra, Collector, Michelago

$318.00 (includes 30 minutes labour)

Service Call –Yass

$354.00 (includes 30 minutes labour)

Service Call – Captains Flat

$366.00 (includes 30 minutes labour)

Service Call – Gunning and Jerrawa

$385.00 (includes 30 minutes labour)

Service Call – Braidwood and Goulburn

$448.00 (includes 30 minutes labour)

Service Call – Reidsdale and Majors Creek

$515.00 (includes 30 minutes labour)

 

(Please note that Service Calls to any township surrounding the ACT not listed above will be calculated at $3.80 per kilometre from the nearest township that is listed above)

 

Labour Charges

Additional labour is charged at the rate of $40.00 per 15 minutes (or part thereof) per technician (in some cases more than one technician is required to carry out a repair) after the service call.

$35.00 per 15 minutes (or part thereof) per technician – if you hold a Pension or Health Care Card.

 

Labour Assistance

If your appliance is located on a plinth, a bench-top, raised in a cupboard, stacked on top of another appliance, is located on a timber floor (or a floor surface that can be easily damaged), or is a large appliance, an additional technician(s) may be required to assist in moving the appliance to a location that we can safely work on it. Any additional technician(s) time will be charged at the standard labour rates listed above, and where possible they will assist in the repair to minimise the time on site.

 

Payment Options

Cash, Cheque, Credit Card

(Cheques are to be made payable to AES Appliance Service)

Please note that the service call payment is due upon completion of the service call, as are any parts or additional labour required.

Payment for any further work required is due upon completion of the repair.